Product / Service type

Consumer LoanInvestment ProductDebit / Credit CardOthers

Preferred Method of Contact (during working Hours)


Type of complaint / Inquiry

Staff PerformanceTransparencyProductsQuality of serviceTimeliness of service

Complaint / Inquiry Details

Dear customer,
Please note that we Respect your Privacy, this Complaint will be treated with utmost confidentiality, we will contact you within 3 days of registering this inquiry / Complaint. The duration of the reply should not exceed 15 business days unless exceptional or client – related event occurs.